Baggage Handlers

Location:
Auckland Airport

Employment Type:
Full-time

Hours / Shift:
Mon - Sun: 24/7 rotating shift

Job Description

Join one of the world’s largest global ground handling companies, providing essential, time-critical logistics services at Auckland Airport. We are looking for reliable and motivated Baggage Handlers to help keep airport operations running safely, smoothly, and efficiently.

 

About the Role

As a Baggage Handler, you will play a vital role in supporting airline operations by ensuring baggage and cargo are loaded, unloaded, and transferred accurately and on time. Depending on operational requirements and your experience, you may work within the Baggage Make-Up area or on the Ramp.

Working in a fast-paced airport environment, you will help ensure passenger baggage and cargo reach their destination safely while maintaining the highest standards of safety, security, and operational performance.

Key Responsibilities:

Operate the automated Baggage Handling System (BHS) to process passenger luggage.

Prepare and deliver Unit Load Devices (ULDs) and baggage carts for arriving and departing flights.

Receive, weigh (where required), and transport crew baggage and personal effects to and from aircraft.

Unload arriving baggage in accordance with inbound load instructions and coordinate transfer and transit baggage.

Assist the Ramp team with loading and unloading baggage between the terminal and aircraft.

Unload incoming cargo and transfer it to the Cargo team.

Operate forklifts and mechanical lifting equipment to safely move ULDs and cargo.

Handle fragile and special baggage with care and ensure it reaches the correct collection area.

Load and unload passenger baggage from baggage carousels.

Liaise with airline representatives to ensure efficient baggage handling operations.

Maintain accurate baggage handling records.

Assist passengers with baggage-related enquiries in accordance with company procedures.

Follow all airport safety, security, and operational procedures.

Requirements

To be successful in this role, you must:

Hold a current Full New Zealand Class 1 Driver Licence.
Be physically fit and capable of repetitive manual handling, heavy lifting, bending, and standing for extended periods.
Be willing to work rotating shifts, including early mornings, evenings, weekends, and public holidays.
Have good written and verbal English communication skills.
Be comfortable using computers and handheld technology.
Be eligible to obtain and maintain an Airside Driving Permit (ADP).
Be able to successfully complete all pre-employment checks, including:
Ministry of Justice (MOJ) check
Pre-employment medical assessment
Drug and alcohol screening
Airport Security Check (clean criminal record required)
Desirable:

Previous experience in baggage handling, ramp operations, freight, logistics, warehouse, or airport operations.
Forklift experience or licence.
Knowledge of aircraft safety procedures (full training will be provided).

Apply Now